Press release
Târgu Mureș, 11.02.2025
European 112 Emergency Number Day in Targu Mures
In March 2001, the first Integrated Emergency Dispatch Centre in Romania was established in Târgu Mureș, a pilot programme initiated by SMURD and Târgu Mureș City Hall, financed by the REMSEY Programme of the Swiss Government, the working model being inspired by EU countries, especially the Nordic countries Finland and Sweden, which was later developed with the Finnish side. Since 2004, the Special Telecommunications Service (STS) has been designated as the administrator of the Single National Emergency Call System (SNUAU), responsible for the nationwide implementation of the 112 Number.
Today marks 24 years since this system has been supporting the citizens of Târgu Mureș, representing hope and immediate help for those in critical situations. Here, a number of 33 specialised operators from all emergency agencies manage emergency interventions through their work. They are first responders, always on the other end of the phone, and every day, through their involvement, they can save a life, property or the environment.
According to the data provided by the Special Telecommunications Service, the administrator of the single national system for emergency calls 112, at the level of the Integrated Emergency Dispatch 112 during 2024, out of the total 513,594 calls received, 152,257 calls were real calls and 167,138 were non-emergency calls (non-emergency calls include false alarms, abusive calls, silent calls, caller error, caller information requests). The remaining recorded calls were for ISU-SMURD - 26,794 calls, for the County Ambulance Service - 110,626 calls, for the Mures County Police Inspectorate - 51,173 calls, for the County Gendarmerie Inspectorate - 4,557 calls, and for other agencies - 1,049 calls.
We express our gratitude to all those behind this number for their hard work and the lives saved! Happy birthday, 112!
Târgu Mureș Social Assistance Department
